How PsychVerse collects, uses, and protects your information.
Effective date: August 3, 2026 · Last updated: August 3, 2026
This Privacy Policy explains how PsychVerse ("the App", "we", "us", or "our") handles information when you use the App. PsychVerse is a mobile learning application offering lessons, practice games, progress tracking, and an optional premium subscription.
We have designed PsychVerse to collect as little personal information as possible. You can use the core learning experience without creating an account.
PsychVerse is operated by its publisher ("the Provider"). For any privacy question, you can reach us at hewhoios@gmail.com. The Provider is the data controller responsible for your information under this Policy.
We collect information in three ways: information you provide, information created as you use the App, and information collected automatically by the services that power the App.
| Data | When | Why |
|---|---|---|
| Email address | Only if you create an account with email & password | To authenticate you and sync your progress across devices |
| Apple account identifier | Only if you choose "Sign in with Apple" | To authenticate you; Apple may relay a private, app-specific email address |
| Support messages | When you email us or use "Report a problem" | To respond to and resolve your request |
Creating an account is optional. If you never sign in, we do not hold your email or name.
Through Firebase Analytics we may collect standard mobile analytics such as app events, screens viewed, session length, device model, operating-system version, language, region, crash diagnostics, and app version. Analytics can be disabled remotely by us and, where required, is subject to your consent. Optional "tap heatmap" diagnostics (coarse tap coordinates) are off by default.
To fairly enforce the number of free practice plays, the App generates a random UUID on your device. This identifier is not derived from your hardware, phone number, or Apple ID. For each device we store only: first-seen date, last-seen date, an install count, and a per-game free-play count. We do not store your progress, your answers, your email, your name, or your device model against this identifier.
If you buy a subscription, the transaction is processed by Apple. We do not receive or store your full payment-card details. Our subscription provider (RevenueCat) receives purchase receipts and a subscriber identifier so we can unlock premium features and let you restore purchases.
If you allow notifications, our notification provider (OneSignal) assigns a push token/device identifier so we can deliver reminders and updates. You can turn notifications off at any time in your device settings.
Where the GDPR or similar laws apply, we rely on: performance of a contract (to provide the App and your subscription), legitimate interests (to secure, maintain, and improve the App and prevent abuse), consent (for optional analytics and push notifications, where required), and legal obligation (to comply with applicable law).
The App relies on the following processors. Each handles only the data needed for its function and under its own privacy terms.
| Service | Purpose | Data involved |
|---|---|---|
| Apple (App Store, Sign in with Apple, iCloud) | Payments, optional login, cross-device progress sync | Purchase receipts, Apple identifier, iCloud key-value progress |
| Google Firebase (Analytics, Remote Config, Cloud Functions, Firestore) | Analytics, feature configuration, free-play enforcement | Usage events, device/technical data, random device UUID and counters |
| RevenueCat | Subscription management | Purchase receipts, subscriber identifier, entitlement status |
| OneSignal | Push notifications | Push token / device identifier |
We encourage you to review these providers' privacy policies for details on their independent practices.
We do not sell your personal information. We share information only with the service providers listed above (acting on our instructions), when required by law or valid legal process, to protect the rights, safety, and security of users or the public, or in connection with a business transfer (e.g., merger or acquisition), in which case we will notify you of any material change.
We keep information only as long as needed for the purposes above. Account data is retained while your account is active and deleted (or anonymized) on request or within a reasonable period after account closure. Device free-play records are retained only as long as needed to enforce limits. Analytics data is retained according to our provider's configured retention window.
We use reasonable technical and organizational measures to protect information, including encryption in transit, scoped access controls, and backend rules that block direct client access to device records. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
PsychVerse is not directed to children under the age of 13 (or the minimum age required in your country, such as 16 in parts of the EU). We do not knowingly collect personal information from children below that age. If you believe a child has provided us personal information, contact us and we will delete it.
Depending on where you live, you may have the right to access, correct, delete, or export your data; to object to or restrict certain processing; and to withdraw consent. You can exercise most of these directly in the App (for example, by editing your profile or deleting your account) or by emailing hewhoios@gmail.com. We will respond within the timeframe required by applicable law.
If you are in the European Economic Area or the United Kingdom, you have the rights described in Section 10, plus the right to lodge a complaint with your local supervisory authority. The data controller is PsychVerse, reachable at hewhoios@gmail.com. Where we rely on consent, you may withdraw it at any time without affecting prior processing.
If you are a California resident, you have the right to know what personal information we collect, to request deletion or correction, and to opt out of "sale" or "sharing" of personal information. We do not sell or share your personal information as those terms are defined under California law. We will not discriminate against you for exercising your rights. To make a request, email hewhoios@gmail.com.
If you are in India, you may access and correct your personal data, request erasure, nominate another person to exercise your rights, and grieve to us about how your data is handled. We process your data based on your consent or other legitimate uses permitted by the Digital Personal Data Protection Act, 2023. Contact our grievance point at hewhoios@gmail.com.
Our providers may process and store information in countries other than yours, including the United States. Where required, such transfers are covered by appropriate safeguards (such as Standard Contractual Clauses) offered by those providers.
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above and, for material changes, provide a more prominent notice within the App. Your continued use after changes take effect constitutes acceptance of the updated Policy.
Questions, requests, or complaints about this Privacy Policy or your data:
PsychVerse
Email: hewhoios@gmail.com